Caitlin’s internship has seen her get stuck in with every aspect of the hotel as part of her university degree. We find out what the role means to her – and what it means to the hotel.
Each year, Watergate Bay Hotel runs a number of internships to give those starting their careers invaluable experience in the hospitality industry. And for us, we benefit from bright, enthusiastic and friendly new team members who are eager to learn. We caught up with intern Caitlin to find out more:
Why did you choose Watergate Bay Hotel for your internship?
Completing an internship forms part of my final year studying for a BSc in International Hotel Management at Sheffield Hallam University. I used to holiday in Cornwall with my parents a lot growing up and I just love it here. Although the hotel wasn’t specifically advertising for internship positions at the time, I thought I’d be proactive and introduce myself to the HR team – something I don’t regret!
Tell us more…
By June, I will have spent 11 months in different roles around the hotel. I’ve worked closely with Mark, the general manager, to shape my time here so that I get as wide an experience as possible and experience all aspects of the business.
Which role have you enjoyed the most so far?
I started at the deep end working at The Beach Hut during our Polo on the Beach event – the busiest weekend of the year with more than 5,000 people visiting Watergate Bay. I then moved to the Living Space where I helped the event managers plan and deliver weddings – my favourite role to date because of the summer atmosphere and attention to detail. I’ve also worked with housekeeping and reservations. Up next – reception!
What have you learnt about the hospitality industry that you didn’t know before?
People can get really funny with you when you ask them for ID, but it comes with the responsibility of serving alcohol. That, and the fact that coming to work can actually be a lot of fun.
What’s your end goal?
When I graduate, I hope to work at a hotel in Dubai. My family now live there and it’s the place which inspired me to first get into hospitality.
When you’re not at work, where would we find you?
In the summer you’ll find me in the sea attempting to surf, or at the beach bar drying out after trying! Working right across the business means I’ve made so many friends who I hang out with after work. Jemma from The Beach Hut practically lives at my house now!
Can you sum up your role in three words?
Social, varied and… fun!