Meet the team – Elena

Our housekeeping supervisor Elena is everything we love about the Bay – always smiling, a keen surfer and full of charm.

Elena housekeeping

How long have you worked at Watergate Bay Hotel?
I left home in Seville, Spain, as a student knowing that I wanted to improve my English and learn to surf. A friend of mine was already working here at the Bay and suggested that I should come over. I’ve been here now for three years – it’s the best decision I’ve ever made!

What does your role involve?
Check in time for guests is at 3pm, so housekeeping need to make sure all 69 rooms in hotel are clean, equipped and are – not just ready – but perfect by this time. We have 20 people in our team which sounds like a lot, but as most guests stay for two or three nights we have a large number of rooms to turnover.

Summer means lots of people, sand, kids and dogs. But of course, we always need to deliver the same standard of quality whatever the year. It can get really busy and hot when changing the rooms – it’s truly a workout, so I’m pretty fit!

Elena housekeeping

Explain a normal day in housekeeping.
The first thing I do is talk to reception to find out which rooms may have already checked out early. We’ll try and get as many of these rooms stripped and turned over before the rush begins at 11:30am. It’s a bit manic until 3pm but come 4pm, I’ll be in the sea.

What’s your favourite part of the job?
For me, it’s great working under a bit of pressure – you can get so much done when you put your mind to it! My team is brilliant fun too, so there’s lots of chatter, but best of all is the fact that I can surf before and after work.

Last summer I also learnt how to stand-up paddleboard or SUP with the guys at The Extreme Academy. All of the staff at Watergate Bay get free surf lessons and use of surfboards and wetsuits, so come summer we’re heading out every morning no matter what the conditions. SUPing is great for the core and abs. It’s brilliant!

Tell us something about yourself that not many people know…
I taught English, Maths and theatre to 11-18-year olds in Ecuador for three months before coming to England. It gave me a really good perspective on life. I learnt that all of the problems you think you have aren’t really problems at all. We’re very lucky to be able to choose our futures, and that’s exactly what I’m doing!

Can you sum up your role in three words?
Responsibility, sociable and physical!

Take a look at our current job vacancies and meet the rest of the team.

2 thoughts on “Meet the team – Elena

  1. Veronica Ripoll

    Dear Elena,

    I am very interested about working at Watergate Bay Hotel.The wonderful placement and the cosy environment that it offers have intermediately called my attention. For that reason, I wonder if there is a place for me in your team.

    My name is Veronica and I am 25 years old. I studied a Master Degree in Molecular Biology in Spain. After that, I decided to go abroad for learning new cultures and live new experiences. I have been nearly a year in Belgium working as aupair. While, I have enjoyed learning French and English but now I feel the need for a personal change.

    I am currently searching to improve my English in a British environment. I like team work, I am responsible, organized, creative and prone to learn new things. I am hard worker and flexible person who can be adapted to any position.

    I hope we can have a meeting to discuss everything with more details. If you need any information else, do not hesitate to contact me via email or by phone. Thank you in advance for taking into account my profile.

    Your sincerely,
    Verónica Ripoll Machi

    Reply
    1. sarah Post author

      Hi Veronica,

      Thanks for getting in touch. Watergate Bay Hotel is currently recruiting for a number of different roles – you can take a look at a full list of them at https://www.watergatebay.co.uk/jobs/

      I’ll pass your details onto our HR team, but if you’re able to send over your CV with the jobs that you’re interested in to [email protected] that would be great.

      Kind regards,

      Reply

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