The Living Space booking terms

Opening times

The Living Space is our hotel guest resident lounge. We're open to non resident guests when we have space. Food is served midday to 3pm and 5pm to 9pm, seven days a week. We take bookings for dinner for hotel guests.

Children

Children are very welcome in The Living Space. We have a children's menu and high chairs.

Disabled access

The restaurant and bathroom facilities are fully accessible. There is a ramp from the car park and a lift to the first floor of the hotel.

Parking

There is plenty of parking at Watergate Bay. We recommend you use the pay-and-display beach car park.

Dogs

The Living Space is dog friendly.

Dietary requirements

There are vegetarian and plant based options on the menu. Please let us know in advance of any dietary requirements or food allergies which we will try our best to accommodate .

Payment

We are cashless and accept payment by Mastercard or Visa. Hotel guests are able to charge to their room.

Bookings

Bookings can be made by guests for dinner through our guest app or by calling our reservation team.

Once you have made a booking you will receive a confirmation email to the email address supplied. If you do not receive an email please contact our reservations team to confirm on 01637 860543 or email life@watergatebay.co.uk

Full booking terms

Living with Covid

Government Covid restrictions have now been fully lifted and we’re all embracing easier, brighter days. But ensuring we continue to protect our guests and teams is still our top priority. This is what it means to us.

Striking the right balance

Health, safety and hygiene are at the heart of what we do and who we are. So for us, ‘living with Covid’ means business as usual: ever more stringent cleaning standards, using technology to minimise paperwork, taking cash out of the equation and making the most of the boundless space both inside and outside the hotel.

We know, however, that Covid still needs specific consideration – so here’s an update on how we’re approaching it, as of 28 February 2022:

Isolation

We will continue to actively promote and support isolation for anyone who tests positive for Covid. This means that:
For our teams: on presentation of a registered positive test*, we’ll ask the person to isolate for the recommended five-day period. Normal sick pay rules will apply.

For our guests: on presentation of a registered positive test* within five days of arrival, we’ll put the deposit for your direct party (room sharers) on hold or rebook your stay for another date.

If you test positive while you’re here, we’ll put the value of any remaining nights for your direct party (room sharers) on hold for use on a future stay.

Health and hygiene

While the new guidelines do not now require us to specify Covid related elements within our risk assessments, we’ll continue using cleaning products that are proven to combat Covid 19.

We’ll continue providing land&water hand sanitiser in all public areas.

Masks are now optional – for both our teams and guests.

Contact tracing

We won’t now ask guests to “check in” using the NHS app.

Testing

We’ll keep a stock of Covid tests (subject to supply) for our teams and guests to use on request.

Staying proactive and aware

We await further public health guidance, which will replace the current “working safely guidance”. We have also already shaped plans and processes which can be quickly implemented in the event of a new Covid related escalation, and will continue to monitor the situation closely.

* A ‘registered test’ is one where a third party formally confirms the result. There are plenty of test providers, we have a positive experience of www.c19testing.co.uk/antigentests who charge £25 for 4 lateral flow test kits.