Zacry's booking terms

Opening times

Open seven days a week for dinner – 6pm to 9pm, Zacry’s is closed for lunch.

Menu

Zacry’s serves a three course menu for £55.

Children

Children are welcome, but we do not have a children's menu.We serve children’s portions and we are able to simplify dishes on request.

Dietary requirements

Please let us know in advance if your party has any dietary requirements or food allergies and we will do all we can to accommodate them.

Larger parties (12+)

If you are a larger group and no availability is showing online, please email our reservations team to check as we may still be able to accommodate.

Bookings

Bookings can be made online or through our reservation team. Once you have made a booking you will receive a confirmation email to the email address supplied. If you do not receive an email please contact our reservations team to confirm your booking.

Cancellations or "no shows"

We reserve the right to charge you £20 per person, for those people who have not turned up for your booking within 15 minutes of the booking time. We will not charge the £20 fee per person where you inform us in writing in excess of 24 hours before your reservation time of the reduction in people in your booking and/or if you wish to cancel your reservation.

Private dining

To book the private dining room, which seats up to 16 people, please email our events manager.

Disabled access

The restaurant is fully accessible via the hotel’s main entrance.

Parking

There is plenty of parking in the bay. We recommend you use the pay-and-display beach car park.

Swim & dine

To receive a refund, swim & dine should be cancelled in excess of 24 hours before the reservation time. 

Use of swim club is between 6.30pm to 9pm on the day of dining. Up to four adults can be booked at any one time. Dinner reservations in Zacry's are from 8.30pm and subject to availability. 

Swim & dine is for 18 years and over.

Full booking terms

Living with Covid

Government Covid restrictions have now been fully lifted and we’re all embracing easier, brighter days. But ensuring we continue to protect our guests and teams is still our top priority. This is what it means to us.

Striking the right balance

Health, safety and hygiene are at the heart of what we do and who we are. So for us, ‘living with Covid’ means business as usual: ever more stringent cleaning standards, using technology to minimise paperwork, taking cash out of the equation and making the most of the boundless space both inside and outside the hotel.

We know, however, that Covid still needs specific consideration – so here’s an update on how we’re approaching it, as of 28 February 2022:

Isolation

We will continue to actively promote and support isolation for anyone who tests positive for Covid. This means that:
For our teams: on presentation of a registered positive test*, we’ll ask the person to isolate for the recommended five-day period. Normal sick pay rules will apply.

For our guests: on presentation of a registered positive test* within five days of arrival, we’ll put the deposit for your direct party (room sharers) on hold or rebook your stay for another date.

If you test positive while you’re here, we’ll put the value of any remaining nights for your direct party (room sharers) on hold for use on a future stay.

Health and hygiene

While the new guidelines do not now require us to specify Covid related elements within our risk assessments, we’ll continue using cleaning products that are proven to combat Covid 19.

We’ll continue providing land&water hand sanitiser in all public areas.

Masks are now optional – for both our teams and guests.

Contact tracing

We won’t now ask guests to “check in” using the NHS app.

Testing

We’ll keep a stock of Covid tests (subject to supply) for our teams and guests to use on request.

Staying proactive and aware

We await further public health guidance, which will replace the current “working safely guidance”. We have also already shaped plans and processes which can be quickly implemented in the event of a new Covid related escalation, and will continue to monitor the situation closely.

* A ‘registered test’ is one where a third party formally confirms the result. There are plenty of test providers, we have a positive experience of www.c19testing.co.uk/antigentests who charge £25 for 4 lateral flow test kits.