Gift card booking terms

Gift cards can be redeemed for room bookings, in person or over the phone. They cannot be redeemed online.

When redeeming your gift card please give the 12 digit number on the physical gift card or the 4 digit number on the electronic gift card.

Gift cards are valid for 24 months

Gift cards cannot be used to purchase retail items online.

Gift cards cannot be sent outside the UK, if you live outside the UK electronic gift cards can be used.

Gift cards can only be exchanged for goods or services at Watergate Bay Hotel, Zacry's and Swim Club.

Gift cards cannot be exchanged for cash. Gift cards are non-refundable.

No cash will be given when exchanged for goods or services at a lower price the balance will remain on your card until redeemed.

Gift cards cannot be used as a promotional vehicle without prior consent. Please contact marketing@watergatebay.co.uk

Full booking terms